Privacy Policy

Effective Date: [January 1, 2024]

At SHD Precision Diecasting, we value your privacy and are committed to protecting any personal or business information you share with us. This Privacy Policy outlines how we collect, use, and protect information obtained through our website and communication channels.

1. Information We Collect
We may collect the following types of information when you visit our website or interact with our sales and engineering team:

Contact Information: name, company name, email address, phone number

Business Information: project requirements, material preferences, volume estimates

Technical Files: CAD drawings, product specifications, or inquiry documents

Website Usage Data: browser type, IP address, pages visited, and referral source (via cookies)

We collect this information solely for the purpose of providing accurate quotations, technical evaluations, and production recommendations.

2. How We Use Your Information
We use collected information for the following purposes:

Responding to your RFQs and inquiries

Preparing technical or commercial proposals

Offering engineering advice based on shared drawings or specifications

Improving our website content and user experience

Ensuring compliance with export regulations and industry standards

We do not sell, rent, or share your personal or company information with third parties for marketing purposes.

3. Data Protection and Storage
All data shared with SHD is stored securely and accessed only by authorised personnel. Technical drawings and product files are handled with strict confidentiality and are used exclusively for internal engineering or quotation purposes.

We maintain up-to-date firewall protection, encryption, and controlled access procedures in line with ISO 27001 data security principles.

4. Cookies and Analytics
Our website uses cookies to track anonymised usage data such as page views, click rates, and location analytics. This helps us understand user behaviour and improve our digital content.

You may choose to disable cookies in your browser settings at any time.

5. Your Rights
You may request to:

View, update, or correct your information

Withdraw consent for communication

Request deletion of your data from our system (subject to legal retention limits)

To submit a request, please email us at [Insert Company Email].

6. Third-Party Links
Our website may contain links to external platforms (e.g. certification bodies, logistics providers). We are not responsible for the privacy policies or content of these third-party sites.

7. Policy Updates
We may revise this Privacy Policy from time to time to reflect legal or operational changes. The effective date will always be updated accordingly.